your dog happy?
After recognizing the limited options available to price-conscious dog owners for products that were not only affordable, but stylish and durable as well, Nando Vergara set out to create a specialty line of supplies and accessories that catered to the trendy dog-enthusiasts on a budget.
With the help of partner Mitch Klapow, the two put their creative minds together and developed a brand geared to dog owners with a passion for fashion. With a combined 20 years of experience in the pet industry, these guys know what they’re doing. Fueled by their passion, the two brought their vision to life, launching Nandog Pet Gear in 2010. What began as a dream has flourished into a successful brand that is now featured in boutique specialty shops and large retailers across the United States.
Nandog Pet Gear carries a variety of products including retractable leashes, toys, grooming essentials, travel accessories, and home décor, all boasting a high-end look without the designer price tag.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Couldn’t be happier with the purchase! Loving this seat, my dog is obsessed with it too. I’ve had my dog run around the car for such a long time, the pup is just always so excited for a walk he cannot handle car rides even to the nearest dog park. This always caused near-accident situations and I kinda even had anxiety because of that. Now the problem is over! Firstly, it’s so lightweight, easily portable. You don’t have to worry about it losing its shape after washing – just give it a few hours and it’ll be just as new. The design looks reach because of the color choice and combination of fabrics. Easily installed, very secure. Would recommend to buy something with higher walls if you have a bigger dog, but it’s just the perfect size for us.
This product is PAWsome! I have a small car and my tiny doggie who just cannot sit still while on a car ride. I’ve tried some of the sets but none seem to work: the material was weird, the size was off, the safety was just not there. But this one is just what me and my pup need. The bed fits right into my backseat, and the pup is secured. No more worries for the little one. The material is so fluffy, and the leather looks boujie. It’s super easy to wash, and it returns to its shape quite fast after the wash. Sometimes my dog uses it just as a bed, he seems to fall asleep right away. Totally recommend!
If you want your furry baby to be safe in a car – you will like this product. Awesome design, pleasant material, and the customer service – everything’s on point. At first I wasn’t sure how safe it would be for my dog, because there seem to be no safety straps, but my pup is surely secured and we had no safety problems so far. And I recommend buying black one for sure: if you’re lazy like me and don’t want to wash it after 1-2 rides – go for the black. Surprisingly couldn’t find many black ones out there in the market. 5 stars!
My dog loves his little car seat. He’s 10 pounds and just settles in comfortably when we get in the car.
Super soft and the perfect size for our puppy. Washes well too!
Perfect fit
This is a snuggly soft seat, just perfect for your spoiled princess or prince. My dog just loves jumping in and sitting in this chair.
Loving this product! The best thing about it is it being black: even if it has some dirt, it still looks presentable and you don’t have to wash it over and over again. Also the leather part is easy to wash, but the padding is great as well in that sense.
Works great for me and my little Chihuahua, we’re both safely secured in our seats. No more crazy car rides with dogs all over the place.
Awesome product, would buy another one for my other dog
Very good
Great for all pets!
Had a bit of trouble drying it evenly – the filler is a bit hard to spread after the wash, good otherwise
Recommend this one, will buy again once mine will wear off.
Nice quality for the price
Made my life easier and my dog’s life safer.
My dog gets scared when we ride for a walk, especially when the speed bumps are on the way, he just jumps from the seat and starts running around the car, causing me to have massive anxiety. Now the problem is gone.
Surprised how well the seat worked out, thought it was just a fancy-looking thing to have in your car, but it’s actually quite helpful.
Maybe my dog is too active, or maybe the material is off – not sure, but after a few months had to change it due to it not being presentable anymore
Got recommended this product by my fellow dog owners, don’t regret buying it. Looks great, feels nice, easily washable. However, the leather lost its original look after several washes, but that’s not a major problem
Arrived on time, satisfied so far. Will make an update if something will be off.
Lovely material
Very snuggly
My furry family members love it! Even my baby tried to get into it
Great not having to worry about your dog running around in the car