How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I've had these for a month now and I do recommend them. I have a neighbor who smokes cigarettes and the smell is making its way through the vents and the walls. I had to stick these in the vents because room spray isn't enough. Given that there is AC blowing directly into these all day, obviously the scent doesn't last long so I have to keep putting oils on them everyday BUT if you were to use these in your car they'd be great! I think they'd be a cool stocking stuffer or a good gift for someone who just bought a new car.
Not only do I love the ability to make my own essential oil air freshener, but it could not look better! The metal pieces seem to be top quality with a magnetic clasp for ease of opening and secure closing. The plastic clip secures well to the air vent and also in our camper. The variety of colored felt pad means you can match your decor or have a surprise pop of color. The smell seems to last over a week before you have to refresh the oils. Imagine the summer will require a quicker refresh.
I have one in my car on my vent and one in my office at work. The one in the car works great, however if you have the vent blowing, it does dry the oil up fairly quickly. If you close the vent, you still get the smell and for a longer time. The one in my office is very subtle since I don't have air blowing through it. It lasts longer than on the car vent and I still smell it as I come in the office or the door closes and moves the air around. I love them!
My car isn't even that elegant, but these are pretty and earthy at the same time. They are a little smaller than I expected, but I have enjoyed them already! I use some almond oil as a carrier oil so that the essential oil scent does not dry out (I live in a very dry climate), and that has helped keep the nice aroma lasting so far!
The smell isn’t that strong and doesn’t last long either, but that's just for me. Looks stylish though
I bought it to use in my car and so far it still smells nice and it’s been a couple weeks. perfect size to clip to the car vent without obstructing air flow. and the clip prongs are long enough so it actually can clip on to the vent louvres.
This aroma car freshener is awesome. My wife and I love it. Not only does it work awesome but it looks really good in our car. The only thing is you have to buy your own scented oils. I highly recommend this!
Love this diffuser. I loved it so much I bought another diffuser for a friend. It's small so it doesn't take up all the vent room like a popular candle and lotion store I've shopped at. I love the wooden design also.
REALLY great product for people that try not to use any chemicals/scent/fragrance since you know exactly what you are putting into it and breathing in.